Privacy policy

LALs inc ("the Company") hereby establishes the following Privacy Policy ("this Policy") regarding the handling of privacy information in services provided on the website "13.5" (https://thirteenfive.jp/) ("the Services").


Article 1 (Privacy Information)

  1. "Personal information" within the privacy information refers to "personal information" as defined in the Personal Information Protection Act. It includes information related to a living individual that can identify a specific individual through descriptions such as name, date of birth, address, phone number, and other contact details.
  2. "Historical and characteristic information" within privacy information refers to information other than "personal information" as defined above. This includes service usage history, purchase records, browsing history of pages and advertisements, search keywords, usage dates and times, methods, environments, postal codes, gender, occupation, age, IP addresses, cookie information, location data, and device identification information.

Article 2 (Methods of Collecting Privacy Information)

  1. The Company may ask users to provide personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number when registering for the Services. Additionally, the Company may collect transaction records that include users' personal information or payment-related information from partner entities ("Partners"), such as information providers, advertisers, and advertisement distributors.
  2. The Company collects historical and characteristic information, such as service and software usage, purchased products, browsing history of pages and advertisements, searched keywords, usage dates and times, usage methods, usage environments (including communication conditions of devices when accessed via mobile devices and various configuration information at the time of use), IP addresses, cookie information, location data, and device identification information when users utilize the Services or browse the Company's or Partners' pages.

Article 3 (Purposes of Collecting and Using Personal Information)

The Company collects and uses personal information for the following purposes:

  1. To allow users to view or modify their registration information and usage details, such as name, address, contact information, payment methods, purchased services or products, and related costs.
  2. To use email addresses for notifying or contacting users, and to use contact information such as names and addresses for shipping products or communication when necessary.
  3. To verify users' identities by using information such as name, date of birth, address, phone number, bank account number, credit card number, driver's license number, and proof of delivery.
  4. To charge users for purchased products or services, using details such as product name, quantity, service type or duration, frequency, billing amount, name, address, and payment-related information such as bank account and credit card numbers.
  5. To prefill data on input screens for user convenience or transfer data to other services upon user instruction.
  6. To refuse service to users who violate the Terms of Use, delay payments, or attempt to use the Services fraudulently or unlawfully by utilizing information to identify the individual, such as name and address.
  7. To respond to user inquiries by using information necessary to provide the Services, including inquiry content, payment details, service usage status, and contact information.
  8. To achieve the purposes incidental to the above-listed purposes.

Article 4 (Provision of Personal Information to Third Parties)

  1. The Company will not provide personal information to third parties without prior user consent, except in cases permitted by the Personal Information Protection Act and other laws.
    1. When required by law.
    2. When it is necessary to protect the life, body, or property of a person and obtaining consent is difficult.
    3. When it is necessary for public health improvement or sound development of children, and obtaining consent is difficult.
    4. When cooperating with a government organization or local authority in legal matters and obtaining consent risks hindering such operations.
    5. When notifying or announcing in advance.
  2. The following cases are not considered as provision to third parties:
    1. When the Company outsources part or all of the handling of personal information to the extent necessary to achieve its purpose.
    2. When personal information is transferred as part of a business succession due to a merger or other reasons.
    3. When personal information is jointly used, and the user is notified in advance or placed in an easily accessible state about the scope, purpose, and managing entity of the shared use.

Article 5 (Disclosure of Personal Information)

The Company will disclose personal information without delay upon request from the user, except when disclosure would:

  1. Harm the life, body, property, or other rights or interests of the user or a third party.
  2. Significantly hinder the proper operation of the Company's business.
  3. Violate other laws.

A fee of 1,000 yen per request will be charged for disclosure of personal information. Historical and characteristic information will not be disclosed as a rule.

Article 6 (Correction and Deletion of Personal Information)

Users can request the correction or deletion of personal information that they believe to be incorrect. Upon determining that such a request is necessary, the Company will promptly correct or delete the relevant information and notify the user.

Article 7 (Suspension of Use, etc. of Personal Information)

If requested by the user, the Company will investigate and, based on the results, suspend or delete the use of personal information handled beyond the scope of intended purposes or obtained unlawfully. If it is costly or otherwise difficult to suspend use, alternative measures will be taken to protect the user's rights and interests.

Article 8 (Changes to Privacy Policy)

This Policy may be changed without prior notice to users. Unless otherwise specified, the revised Privacy Policy takes effect when posted on the website.

Article 9 (Contact Information)

For inquiries regarding this Policy, please contact:
Address: 5-3-17-201 Jingumae, Shibuya-ku, Tokyo
Company Name: LALs Corporation
Department: 13.5 Customer Support
Email: support@thirteenfive.jp